Delivery

DELIVERY & SHIPPING

Lead Times 

  • Standard lead time on large orders is 3 - 5 working days (Mainland England & Wales; stock dependent).
  • Small deliveries (<40KG in weight) are next day as standard (Mainland England & Wales; ordered before noon).
  • Sample packs are sent via Royal Mail 1st Class, free of charge.

Arranging Your Delivery After Placing Your Order

For large orders, once your order is placed our delivery team will call you to arrange the next available delivery slot in your area as per the lead times above.

Important Delivery Terms

Large deliveries are to the property kerbside only and will be unloaded by hand (hand-balled) off the lorry side. A person must be present to help unload the goods and sign for receipt. The delivery drivers are not insured to help unload the goods beyond the property kerbside.

If our delivery team has confirmed a large delivery with a customer on a specific date, and on the specified delivery date there was no person available to take delivery, an additional delivery fee will be charged (if applicable the first delivery fee is non-refundable). For full terms of our deliveries please read our Terms and Conditions.

If for any reason you are not satisfied with the condition of the goods when delivered, you must indicate this on the delivery form signed upon receipt of the goods. Please also take pictures as evidence of the issue and inform the Adeck team immediately by emailing (enq@adeck.co.uk). Our team will then rectify the issue for you as quickly as is reasonably possible.

  

Delivery Charges 

Delivery Options

Delivery Charge (inc.VAT)

Delivery Time

Zone(s)

Sample Pack

FREE

1-2 Days

UK

Small Parcel (<1kg)

£12.99

Next Day

UK

Large Parcel (<20kg)

£24.99

Next Day

UK

(exc.Highlands, IOM, GY, JE)

Double Large Parcel (<40Kg)

£49.99

Next Day

UK

(exc.Highlands,  IOM, GY, JE)

Standard Large Delivery (<£1200 inc.Vat)

£119.99

3-5 Days

UK (excluding postcodes below)

Standard Large Delivery (>£1200 inc.Vat)

FREE

3-5 Days

UK (excluding postcodes below)

Special Delivery Options

Additional Charge (inc.VAT)

Lead Time

Zone(s)

Next Day Large Delivery + £199.99 Next Day Mainland England & Wales
Saturday Large Delivery + £199.99 Next Day Mainland England & Wales

Outside Mainland England & Wales Deliveries (<2.3m length)

+ £99.99

7-10 Days

AB 10-25/30-56, BT 1-21/23/27-29/36-39, DD, IE1, IV 1-40/52-54/57, PH 1-7/14, PO 30-41

Outside Mainland England & Wales Deliveries (>2.3m length)

+ £199.99

7-10 Days

AB 10-25/30-56, BT 1-21/23/27-29/36-39, DD, IE1, IV 1-40/52-54/57, PH 1-7/14, PO 30-41

UK Island & Highland Deliveries (<2.3m length)

+ £199.99

7-10 Days

GY, IE 2-26, IOM, JE (exc.GY9), KW 1-14, PH 8-13/15-26

UK Island & Highland Deliveries (>2.3m length)

+ £399.99

7-10 Days

GY, IE 2-26, IOM, JE (exc.GY9), KW 1-14, PH 8-13/15-26

Remote UK Island & Highland Deliveries (<2.3m length) £299.99 7-10 Days HS, IV 41-51/55-56, KA 27-28, KW 15-17, PA 20-39, ZE
Remote UK Island & Highland Deliveries (>2.3m length) £499.99 7-10 Days HS, IV 41-51/55-56, KA 27-28, KW 15-17, PA 20-39, ZE


Q. Can you do next day delivery?
A. We are able to offer next day delivery so long as your order is placed before noon but with an additional delivery charge may be incurred.

Q. Do you deliver internationally?
A. We are able to delivery internationally upon request. Please call us on 020 8303 5777 if you require this service.