Delivery
DELIVERY & SHIPPING
Lead Times
- Standard lead time on large orders is 3 - 5 working days (Mainland England & Wales; stock dependent).
- Small deliveries (<40KG in weight) are next day as standard (Mainland England & Wales; ordered before noon).
- Sample packs are sent via Royal Mail 1st Class, free of charge.
Arranging Your Delivery After Placing Your Order
For large orders, once your order is placed our delivery team will call you to arrange the next available delivery slot in your area as per the lead times above.
Important Delivery Terms
Large deliveries are to the property kerbside only and will be unloaded by hand (hand-balled) off the lorry side. A person must be present to help unload the goods and sign for receipt. The delivery drivers are not insured to help unload the goods beyond the property kerbside.
If our delivery team has confirmed a large delivery with a customer on a specific date, and on the specified delivery date there was no person available to take delivery, an additional delivery fee will be charged (if applicable the first delivery fee is non-refundable). For full terms of our deliveries please read our Terms and Conditions.
If for any reason you are not satisfied with the condition of the goods when delivered, you must indicate this on the delivery form signed upon receipt of the goods. Please also take pictures as evidence of the issue and inform the Adeck team immediately by emailing (enq@adeck.co.uk). Our team will then rectify the issue for you as quickly as is reasonably possible.
Delivery Charges
|
Delivery Options |
Delivery Charge (inc.VAT) |
Delivery Time |
Zone(s) |
|
Sample Pack |
FREE |
1-2 Days |
UK |
|
Small Parcel (<1kg) |
£12.99 |
Next Day |
UK |
|
Large Parcel (<20kg) |
£24.99 |
Next Day |
UK (exc.Highlands, IOM, GY, JE) |
|
Double Large Parcel (<40Kg) |
£49.99 |
Next Day |
UK (exc.Highlands, IOM, GY, JE) |
|
Standard Large Delivery (<£1200 inc.Vat) |
£119.99 |
3-5 Days |
UK (excluding postcodes below) |
|
Standard Large Delivery (>£1200 inc.Vat) |
FREE |
3-5 Days |
UK (excluding postcodes below) |
| Special Delivery Options |
Additional Charge (inc.VAT) |
Lead Time |
Zone(s) |
| Next Day Large Delivery | + £199.99 | Next Day | Mainland England & Wales |
| Saturday Large Delivery | + £199.99 | Next Day | Mainland England & Wales |
|
Outside Mainland England & Wales Deliveries (<2.3m length) |
+ £99.99 |
7-10 Days |
AB 10-25/30-56, BT 1-21/23/27-29/36-39, DD, IE1, IV 1-40/52-54/57, PH 1-7/14, PO 30-41 |
|
Outside Mainland England & Wales Deliveries (>2.3m length) |
+ £199.99 |
7-10 Days |
AB 10-25/30-56, BT 1-21/23/27-29/36-39, DD, IE1, IV 1-40/52-54/57, PH 1-7/14, PO 30-41 |
|
UK Island & Highland Deliveries (<2.3m length) |
+ £199.99 |
7-10 Days |
GY, IE 2-26, IOM, JE (exc.GY9), KW 1-14, PH 8-13/15-26 |
|
UK Island & Highland Deliveries (>2.3m length) |
+ £399.99 |
7-10 Days |
GY, IE 2-26, IOM, JE (exc.GY9), KW 1-14, PH 8-13/15-26 |
| Remote UK Island & Highland Deliveries (<2.3m length) | £299.99 | 7-10 Days | HS, IV 41-51/55-56, KA 27-28, KW 15-17, PA 20-39, ZE |
| Remote UK Island & Highland Deliveries (>2.3m length) | £499.99 | 7-10 Days | HS, IV 41-51/55-56, KA 27-28, KW 15-17, PA 20-39, ZE |
Q. Can you do next day delivery?
A. We are able to offer next day delivery so long as your order is placed before noon but with an additional delivery charge may be incurred.
Q. Do you deliver internationally?
A. We are able to delivery internationally upon request. Please call us on 020 8303 5777 if you require this service.